“collection” means the act of gathering, acquiring, recording or obtaining personal information from any source, including third parties, by any means.
“consent” means voluntary agreement with the collection, use and disclosure of personal information for defined purposes. Consent can be either express or implied and can be provided directly by the individual or by an authorized representative, such as a parent or guardian. Express consent can be given orally, electronically or in writing. Implied consent is consent that can reasonably be inferred from a user's action or inaction.
“user” means an individual, child care organization, or other organization who uses the Service provided by Fastoche Canada, including anyone else who accesses or visits the Sites.
“disclosure” means making personal information available to a third party.
“personal information” means information about an identifiable individual, but not aggregated information that cannot be associated with a specific individual.
“registered user” means a user who has created and registered an account with Fastoche Canada.
“third party” means an individual other than the user, or the user's agent, or an organization outside Fastoche Canada.
“use” means the treatment, handling and management of personal information by and within Fastoche Canada.
Fastoche Canada may collect any or all of the following personal information if the information is reasonably required to provide the services accessed or requested by you:
information that you provide when you become a registered user or otherwise complete forms on the Service, such as your name, email, postal address, telephone number, age, country of residence and, occupation;
data about each child that you provide when you either use the Service or become a registered user including, but not limited to, (i) photos of parents, children and other authorized pick-ups; (ii) attendance records; (iii) billing information for each child’s account; (iv) allergies and medical information; (v) incident reports; (vi) alerts for medication; (vii) birthdays; and (viii) e-mail and SMS communication between day care and parent;
your log-in and password details in connection with your Fastoche Canada account(s), including your username;
information that you provide to Fastoche Canada when you subscribe to the Service, such as your billing address, payment method and credit card information;
your correspondence with Fastoche Canada employees, including any questions, concerns or comments you may have about the Service or problems that you report;
your location information via your mobile device;
details of your requests made through the Service.
Fastoche Canada collects your personal information and will use your personal information as is reasonably required for the following purposes:
if you are a registered user, to establish and maintain your Fastoche Canada account;
to provide web applications, the Service, and/or the other services or information that you request;
to verify your identity if you submit comments, videos, photographs, opinions, or any other content or information to the Service;
to respond to questions, comments, requests, job applications, or complaints that you submit to Fastoche Canada;
to process payments made by you to Fastoche Canada;
to collect amounts owing from you to Fastoche Canada;
to track communications with you;
to analyze use of the Service and to improve the Service;
to send emails, newsletters, regular mail or other communications you have consented to receive from Fastoche Canada;
to provide Service-related announcements or notifications to you;
to fulfill a purpose that we disclose to you when we request your personal information; and/or
to meet legal and regulatory requirements.
Fastoche Canada employees are authorized to access personal information based only on their need to deal with the information for the reason(s) for which it was obtained. Personal information will only be collected and used by authorized employees in a manner consistent with the activities of Fastoche Canada.
Fastoche Canada may disclose your personal information to:
Fastoche Canada is committed to safeguarding your personal information. Fastoche Canada uses appropriate security measures to protect personal information against risks such as loss or theft, unauthorized access, disclosure, copying, use, modification or destruction regardless of the format in which it is held. The methods of protection and safeguards used by Fastoche Canada include, but are not limited to, locked filing cabinets, need-to-know access and technological measures, including the use of passwords, encryption and firewalls. While Fastoche Canada cannot guarantee that risks such as loss, theft, unauthorized access or disclosure of personal information will not occur, Fastoche Canada will make every effort to prevent such unfortunate occurrences.
Fastoche Canada takes care in disposing of or destroying personal information to prevent unauthorized parties from gaining access to the information. Fastoche Canada also ensures that its employees with access to personal information are made aware of the importance of maintaining the confidentiality of personal information. Finally, Fastoche Canada protects personal information disclosed to third parties by contractual agreements stipulating the confidentiality of the information and the purposes for which it is to be used.
If you are a registered user and your Fastoche Canada account becomes inactive, Fastoche Canada may choose not to retain any content produced by you, personal information associated with your Fastoche Canada account, or any other records associated with your Fastoche Canada account, for a period longer than three years after your Fastoche Canada account becomes inactive, in which case such information may be destroyed. If your Fastoche Canada account becomes inactive, you are solely responsible for exporting any such information from your Fastoche Canada account that you may wish to retain.
Fastoche Canada is committed to keeping your personal information as complete, up-to-date and accurate as is necessary for the purposes for which it is to be used. Fastoche Canada will promptly correct or complete any personal information found to be inaccurate or incomplete. Where appropriate, Fastoche Canada will transmit amended information to third parties having access to the personal information in question. Upon request, Fastoche Canada will provide you with a reasonable opportunity to review the personal information in your file to review its accuracy. Such personal information will be provided within a reasonable time of the request and at a minimal or no cost to you.
Also upon request, Fastoche Canada will provide an account of the use and disclosure of your personal information and, where reasonably possible, will state the source of the information. In providing an account of disclosure, Fastoche Canada will provide a list of organizations to which it may have disclosed personal information about you when it is not possible to provide an actual list.
You may withdraw your consent to the collection, use or disclosure of your personal information by Fastoche Canada at any time, subject to legal or contractual restrictions and reasonable notice. In certain circumstances, your withdrawal of consent will result in the inability of Fastoche Canada to continue providing aspects of the Service to you. Please contact Fastoche Canada for more information regarding the implications of withdrawing consent.
Non-personal information is information that does not identify you and which we are unable to connect to other information in order to identify you. Fastoche Canada may collect any or all of the following non-personal information:
We make no attempt to link this non-personal information with the identity of individuals using the Service. Non-personal information may be permanently archived for future use in any manner whatsoever by Fastoche Canada.
We may also use additional analytics programs from time to time to process non-personal information about you.
Fastoche Canada Privacy Officer
Mailing Address: 405 Cross Creek Place, Winnipeg, MB R3V 1V1
Telephone No.: 204-975-9411
If you no longer wish to receive commercial electronic messages from Fastoche Canada regarding our new products or services, promotions or other similar communications, you may unsubscribe here firstname.lastname@example.org. Please note that, after you unsubscribe, Fastoche Canada may still send electronic communications to you in certain limited circumstances, such as to provide you with Service notifications and billing information, or to provide information that Fastoche Canada is legally obligated to provide you.